FAQs
Spa Policies & Etiquette
Etiquette: Our environment is one of tranquility and relaxation. Please respect the other tenants that occupy this space. This is a non-smoking spa area and child free facility per our lease agreements.
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Arrival: Treatments are carefully planned to accommodate each guest. Please arrive 10-15 minutes prior to your scheduled appointment time to allow for a leisurely check-in and to fill out consent forms. There is an issue with the online consent forms at this time, please allow time to fill out the digital consent forms in person. We will do our best to accommodate late arrivals. However, a late arrival may require a reduced appointment time and services and possible fees.
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Cancellation: Must be received at least 24 hours prior to the appointment to a avoid a 50% service charge. We have reserved your appointment especially for you and we would appreciate your understanding of our specialist time.
Prep For Appointment
Appointment:
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If scheduled for a facial service please ensure all makeup has been removed or you may be charged an additional fee for makeup removal.
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If scheduled for a wax appointment, please ensure your hair is at least the length of a grain of rice or 2 week's worth of hair grow. Do not exfoliate the same day of your appointment.
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If scheduled for a Spray Tan, please ensure you have done any shaving or waxing at minimum of one day before your appointment. For best results exfoliate the night before your appointment.
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Hygiene: Please ensure you have properly bathed for intimate services. Take proper measures to wipe from front to back to eliminate the spread of fecal matter. If menstruating; please either have a tampon, Deva Cup, disc or other sanitary napkin inserted before the beginning of your service. Unscented baby wipes will be available upon request.
Health Concerns: Guests with medical conditions are advised to consult their doctors prior to booking any spa services. If pregnant, please consult with a health care professional before receiving services at Evoke Aesthetics LLC. If you feel sick or are ill, please reframe from booking an appointment at our facility until you are no longer contagious. We have the right to refuse services otherwise.
Additional Information
Bridal / Travel / Group Deals / Gift Cards:
Please call and leave a detailed voicemail or email your inquiry to Evoke Aesthetics. *Please see the Contact page.
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Personal Belongings:
We regret that we cannot be responsible for any loss or damage to personal items and valuables during your visit. Please refrain from wearing jewelry or valuables to the spa.
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Minimum Age Requirements:
Guest ages 13 - 17 can enjoy Facials, Waxing (not bikini only bikini line) with a signed Minor Consent Form from a parent or guardian. Guests ages 13 - 15 must have a parent or guardian in the treatment room during the entire service. Guest ages 16 -17must have a parent or guardian on premises during the entire service. * Please call or email if you have a child in a pageant under the age of 13.
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